I’ve used this before and the person I was chatting with was very kind and helpful. I really could have hurt myself seriously if I hadn’t seen a tumblr post about the site… Phone calls and I don’t do so well together
I’ve used them before too, they were very kind. This choice for support is great if you live in a house where you don’t want housemates to hear you. I wasn’t comfortable letting the people I lived with know about my issues and this made sure they wouldn’t over hear me!